Editorial
Comments: It appears that this committee did not treat Mr.Pudner
respectfully. Just because committee members disagreed with him was no
reason to be overbearing and rude. You invite us to speak, and
then abuse us. You obviously don’t want the opposition
to be heard anymore than you want us to have to bear listening to a few
harmless phone messages every year around election time. Nothing
like trying to silence the opposition and rob us of our free speech. That’s what this bill is really all about …
silencing the little guy. Shame on Colapietro
and General Law Committee! You’ve just
shown us how little you like to listen. Here’s to open mouths and closed
minds!
We're going to move on to Senate Bill 157, AN ACT
PROHIBITING POLITICAL ROBO-CALLS, the first to sign up is John Pudner. Now John, you have signed up for no less than five
bills
JOHN PUDNER: With your indulgence,
can this testimony apply to all of them?
REP. STONE: You
know what? It'd be my pleasure. And doesn't
mean you want 15 minutes, does it? Fair enough. Go ahead.
JOHN PUDNER: Thank you. Mr.
Chairman, thank you. My name is John Pudner, and I'm here on behalf of ccAdvertising,
which makes phone calls that could be banned or curtailed under legislation
aimed at stopping robo-calls.
In considering this legislation, I'd
ask you to please put yourself in the position of one of your constituents, a
community activist perhaps, who's concerned that a 200,000 square foot big box
store is about to be put in the backyard.
The developer has all the money and
connections needed to rezone property from agricultural to industrial.
One option my company has
successfully offered dozens of groups of citizens in this position is to
conduct an automated survey through ccAdvertising of
all the voters in the area, which costs only pennies per home.
The survey enables the community
group to compile a list of other people who agree with them, who can then join
their group and come to a zoning hearing to let their First Amendment voices be heard.
As recently as last Wednesday, a
survey we ran resulted in 300 people attending just such a township zoning
hearing in Pennsylvania. I doubt that more than a few people would have come or
known of the hearing based on the little legal notice in the newspaper.
The First Amendment was written to protect political speech, just like this.
There can be legitimate arguments about whether or not certain speech, such as
profanity or pornography has a political component. That's
a gray area.
Political speech is not a gray area.
Banning community activists from using robo-calls,
fliers, automated surveys that we oversee, are political in nature, and
stopping this speech is directly political. Speech is
protected by the First Amendment.
You may ask, why not just cut off
the First Amendment to people on the DNC list, do-not-call list.
First, we found that we typically
have greater responses to our survey from people on the DNC list, my guess is
because they aren't getting solicited to buy things
all the time, and the occasional political survey is okay. We actually have
higher participation.
If you take away this inexpensive
option for candidates or other entities reaching voters, you're
going to be in the future be left with legislators who are very wealthy or
spend all their time fundraising to use more expensive modes of communication.
Now what do you say to the
constituent who's tired of getting 12 recorded messages on their machine every
time they turn them on? First suggestion would be to call obnoxious campaigns
and tell them you're voting against the candidate if
they keep doing this.
Second, I would recommend that
legislators could amend several of the bills in front of you to require
telemarketers to display the phone number on caller id.
And also repeat it in the script, with the guarantee
that if anyone calls the number that appears, their name is taken off that
vendor list forever, they can never make another survey call to that home.
This has passed muster in the
courts, and I did just want to briefly touch on a
couple of things that have not passed muster.
The Van Bergen v. Minnesota
case that was mentioned, my client, ccAdvertising, has made several million calls since that
went into effect.
The courts threw out the ability of
that law to stop interstate calls, it only stops calls within the state,
Minnesota to Minnesota. That case is actually being used to throw out the Indiana law, which we're
confident will happen in June.
Both the Democratic National
Committee and ccAdvertising are on that case, and the
Indiana law,
to give you history, was put in I believe 18 years ago, never enforced until
the last couple of months.
And we're very confident it won't pass muster
under the same Eighth Court Circuit court decision used to throw out the Minnesota components.
And lastly, I do not believe that it is ever upheld
that the DNC list used to stop commercial calls can be used to stop political
surveys. To my knowledge, that has never been upheld.
So I think you're on the verge of potentially
passing something that will be quickly thrown out, and I do think there are
ways to accomplish the same goal that would past constitutional muster. Thank
you.
REP. STONE: Thank
you, John. Could you get
us a copy or a citation for that case which validated the proposal you laid out
of having a number show up on your caller id, being able to call that number.
And also, if you have a copy of that legislation as
well, you can give that to either Dan Duffy from OLR, or to Ken Scott, the
Committee Clerk, that would be helpful. And Senator Colapietro, followed by Representative Mazurek
have questions for you.
SEN. COLAPIETRO: I've
got questions, and also statements. First of all,
you said put yourself in your constituent's shoes. I did that, and I do that, and I didn't do robo-calls,
and they don't want the robo-calls.
So it should pass muster, because it's not just
an infringement of speech, you can speak all you want to, but don't call my
house. And that's what my constituents are saying.
So I'm saying I'm not infringing on anybody, if
you want to talk, you can talk all you want to. Just don't
use the phone that I pay for in my house and I have to use.
You want it as a marketing tool, that's what everybody else wants. Well, buy your own phone, and make your own phone calls and pay for them, and just because
they're cheap doesn't mean constituents can stand it. I can't
stand it myself.
And as far as the other part, where you take the
name off the list, let me tell you, you call back there, and they're going to
hang up on you.
They kept me on the phone yesterday
for over 20 minutes, and I put the phone down, and I
could listen to it with the phone call, and you know what it said? It hung up
on me, after the second time I called it.
So that doesn't work. It might work in your
eyes, but it doesn't work in the reality. Robo-calls are nuisance calls, and they are continuing to
be a nuisance.
Now they are trying to sell me, they're not selling me anything. They're
going to give me a free dish. So I want them to drop it off at my porch if I'm not there and just go away, you know?
Nothing is free in this world, so they're using every gadget and gimmick they can possibly
think of to use my phone to get to me to make a profit off of me. And I say that that is constitutional.
And it's aggravating the daylights out of me and
my constituents are telling me that it aggravates them. And
I didn't make robo-calls, political robo-calls either, and they're saying they don't want
anybody calling them either because they're going to vote against them.
And I'm glad I didn't make them, but that's what
they're saying. Everything you said, they're already
saying. But let me tell you, it doesn't work when you
call them back.
And I gave the Commissioner a few minutes ago,
or an hour ago, the telephone numbers of Massachusetts
and Connecticut.
And if you don't want to speed in Connecticut,
over 55 miles an hour, then don't come to Connecticut,
because in Alabama
maybe you can go 75.
Go ahead and go to Alabama
and go 75, but you're in Connecticut and you're illegally doing
something wrong. People in Connecticut
don't want robo-calls. Trust
me. I'm not the only one that's against it.
I wrote the no call list, so don't tell me about the muster, because I wrote it myself
and negotiated it. So I think that people have a right
to have privacy in their home.
And if they want their phone to be paid for by
themselves, and they don't want you to call them, they should be an opt out,
and your way doesn't work, it simply doesn't work.
REP. STONE: Thank
you, Senator.
Representative Mazurek.
REP. MAZUREK:
Thank you, Mr. Chairman.
It was very difficult to follow that. I don't mean
following your point, Senator Colapietro, I mean, I
just wanted to go back to your point about how someone could opt out.
Your recommendation is that somebody
who does robo-calls would have to have their caller
id number show, which means the consumer would have to have a caller id machine
in their house, in order to opt out.
JOHN PUDNER: I'm
sorry, and repeated in the script too, to protect against just that case you're
talking about.
REP. MAZUREK: Okay, so they would
repeat it in the script, and then they would have to turn around and call the robo-call, the campaign, and say I don't
want to receive this.
But as you know, every year we have a multitude
of candidates who are running, they change every year, and it would be a yearly
thing.
How do you feel about having a
do-not-call list, so that the consumer can say I don't want to receive any robo-calls from anyone under any circumstances, here's my
number, and put it on the list?
JOHN PUDNER: Sure. I'm concerned
there, because campaigns can be run to get people on lists. We've
seen in some states, over half of the state is now on the commercial
do-not-call list, which is great.
We, frankly, love it when people
can't call and ask people to buy satellite dishes or anything else, because
they're not being pestered, and by the time we run a survey they haven't been
beaten up 20 times. My concern of DNC list is there are all kinds of ways to
drive people toward it.
A direct mail vendor, who likes his
form of free speech but doesn't really want to compete for campaign dollars
with the phone vendor can send out a mail piece
driving people to something like that, if you're talking an overall do-not-call
list.
Radio can, TV can, anyone who wants,
it becomes a competitive thing within the industry, and I guess the more
important point, and I understand the sensitivity, people buy a phone and now
it's being used to harass me, and this is where the First Amendment is tough.
I mean, you buy a TV, and I bet you
most people would ask to ban negative political TV commercials, probably ban
all TV commercials. You know, I bet they'd ask to ban
on the radio.
These are all things we buy, and obviously the First Amendment can lead to some uncomfortable
situations, where a lot of people are upset about what's happening.
I guess, we
would certainly love to see enforcement from some of the fly by night people
who are buying these robo-calls machines and just
drilling out calls day after day and turning voters off.
We'd love to see strict enforcement and real
punishment if they do not take someone off a list. That's
something we work very hard to do, every call that comes into our office, to
the ccAdvertising office is taken off that list.
And I guess what I'm proposing is, that works
well for us, we get the names off, we'd love to make it industry wide, if you
can do that with legislation.
And I guess the second half of that is I don't
think any of these other approaches have passed muster, with all due respect.
Obviously, there can be a first, but we're following a
path on laws that have been thrown out.
And the best case you're looking at, following Minnesota model is a vendor in Connecticut can no longer make these calls.
Well that's going to eliminate 2% of your calls.
Most of these things are done from
somewhere else, and it'll take someone two seconds to
farm them out to New York, instead of Connecticut.
REP. MAZUREK: Yeah, I'm very respectful of the First Amendment, certainly. But at the same time, I think that if I purchase a service,
and I agree with Senator Colapietro.
If I purchase a phone, I certainly
should be able to at least restrict what phone calls I'm
willing to accept and which phone calls I'm not willing to accept at home.
And I think, I guess from my
perspective, rather than just trying to outright ban certain phone calls in the
state, I think it would probably be a better solution to at least let me opt
out and say I don't want you calling my phone.
As a matter of
fact, I want to put a
sign on the front door and say I don't want you knocking. I think it's within my right, within my dynasty, my castle, to say I
don't want these certain things to go forward. So I
guess from my comments, that's it, Mr. Chairman. Thank you.
REP. STONE: Thank you.
Representative Johnston.
REP. JOHNSTON:
Thank you, Mr. Chairman.
John, is this, I've got a survey in front of me,
survey of 15 Connecticut
Legislators' constituency to identify voters who oppose anti robo-call legislation? Is that a survey that was done by your company?
JOHN PUDNER: Sorry, I didn't know the procedure. I did go over to tell the Clerk's
office that, when the previous speaker was asked to
please let them know that that was a survey that ccAdvertising
did, and yes.
And the point I want to stress here is we don't
like guys who do anonymous calls. We identify who
calls are done by, etc, happy to give--
REP. JOHNSTON: But this was done by your company?
JOHN PUDNER: Yes, the company I'm representing, ccAdvertising,
just to be technically correct, yes.
REP. JOHNSTON:
Okay. And
this is the correct copy of what they asked? It looks like there's
three things that they tried to do, number one ask people if they wanted to
protect free speech rights of grassroots campaigning.
JOHN PUDNER: Sure.
REP. JOHNSTON: So I'm
sure that you probably had a pretty high respondent to that, I'm not sure many
people would disagree with that. Number two, were interested in calling their
Representative and Senator and asking them to vote for Senate Bill 212 in the
Connecticut Senate.
JOHN PUDNER: That would be a typo,
if it said for.
REP. JOHNSTON: Well, it said for. I'm not sure it is, because it
says for, and then you go to number three, which says provided those who wanted
to protect their grassroots free speech rights with the information they needed
to accomplish their call their Senator or Representative goal.
So maybe I'm
a little skeptical, but I think you asked number one, I think you wanted number
two asked, and I'm not sure it mattered what their response was, because it
doesn't look like their response prompted a call in either way.
And you went back on number three to
the original question about protecting free speech rights, and asked them to
call their Rep. So I mean, this is, unless I'm mistaken, if there's a typo, it
seems like it's classic push polling.
And it illustrates, I think what many of us have
found when we've called those same people who got this poll, that that's not
what they believed in at all.
And it just probably hurts your case
to be pleading for free speech rights here today, when it feels like this was
almost a, I don't want to call it a brainwashing, but a misleading of the
public. But I just wanted to make sure this was your
company, and that these were the questions.
JOHN PUDNER: This is the company I'm representing, and the company is certainly happy to
forward over the entire script. They do that, and we them to pick that up--
REP. JOHNSTON: I would be very
interested if you could do that for me. Thank you very much,
I appreciate it.
JOHN PUDNER: And I guess to answer
the question, again, we wanted to stress by handing this out, and I'll be honest with you, a couple of people here said don't
that out to everybody.
No, we want to hand this out. We
want this to be, for example, first speech. We want you to know what was asked,
we want you to be able to see the data, and yes, this isn't
in any way attempted to be a gallop poll to get a sense of where people are on
a bill.
It's an example of First Amendment advocacy
making the case for why we think this legislation is not good as written, just
as people will make the case the other way.
So please don't,
don't want to in any way misrepresent that we wanted to sit in front of a
classroom and say here are some percentages for you, but I just think this is
part of free speech.
And as you said, if you had calls, and the
second point I do want to make, there were several calls that came in while
those calls were being made that said other surveys were being run on this
issue.
So there are other questions that
apparently were being asked by other vendors, which is
why I will forward over the questions we were asking, and if they sound
constant with your voters, you can be aware if that's theirs.
REP. JOHNSTON: Thank you very much.
That would be helpful, and the responses back that I got, some of these exact
words almost word for word were on there, which leads me to believe it's probably a direct result, and it was at the exact same
dates that you've listed, so those calls were made.
But if you're aware of any of the other
companies who were running those calls and you want to forward that information
to us, we'd be glad to follow up with those companies and ask them the same
information we've asked of you today. Thank you. Thank you, Mr. Chairman.
REP. STONE: Thank you, Shawn,
Representative Johnston, excuse me. And first of all,
it's rare, quite frankly, that we get the results of a survey that includes the
questions asked, so to the extent that you've provided that, while there may be
a typo.
I just, and regardless of the
results, the extent that you've provided the
information as to what was asked, I think it helps the Committee in evaluating
the responses and the results achieved. So I
personally want to thank you for that.
Lastly, there has been people that have talked to me about robo-calls
in which the calls may, I believe there was testimony earlier, call is made to
a home.
The resident picks up the phone,
says I don't want to talk to you, hangs up the phone. And for the next three minutes, four minutes, that call is
still happening and tying up their phone line. Do you have any comments on
that?
I'm not suggesting your company engages in that
practice, but do you have any suggestions on how the legislature, if at all,
might address that situation?
JOHN PUDNER: I would love to see it
addressed, because there are certainly fly by night companies, now cheap
equipment has become readily available, and that's why you're seeing 15, 20
calls, as opposed to a couple of professionally done ones.
So anything that can discourage that, I mean
our equipment is certainly set up to hang up immediately after a phone call has
hung up. I've never heard of an example where our
equipment, someone has hung up and come back on, I'm sure we would have gotten
calls if that ever happened.
REP. STONE: So you would be
supportive of a proposal, if that were to come to pass--
JOHN PUDNER:
Absolutely.
REP. STONE: --that prohibited the
practice of maintaining a connection, so to speak, after the person, okay. Anyone else have any comments or questions? Thank you very
much, John, for your testimony.